Asked Questions

BEST Information

We are a distributor. We do not make any of the items shown on our website.

Ordering Products

Orders can be placed via our website or by email to

Order Changes / Damages / Returns

Email us at with your order number (provided in the subject line of your email confirmation) and the changes you would like to make. We must have email verification of the changes you request. Phone requests will need to be verified with an email. Since most orders ship in 1 business day, we cannot always make changes to your order.

Products Questions

The majority of our products are brand new.  However, we do offer a few reconditioned drums. 


Unless you specify otherwise, we will ship your order in the most efficient way possible. If you have a preference of carrier, please tell us; we’ll do our best to honor your request. Packages up to 150 pounds are usually shipped via a parcel service, with charges prepaid and added to your invoice. Larger or bulky shipments are shipped via common carrier, freight charges pre-paid and added. Items temporarily back-ordered are shipped to you immediately as they become available.
Note: Due to the current volatile nature of freight costs, your freight may need to be requoted between the time of your order being placed and when your order ships. You may see an increase in shipping costs.

Shipping charges are based on what the carrier charges us plus our handling fees. Since we do not have the carrier charges until after the order ships we cannot provide an exact shipping and handling charge beforehand. If you would like an estimated shipping charge, you are more than welcome to request one. Just send an email to that includes the following information. All questions must be answered to provide a shipping estimate. 

  • Exact part number(s):
  • Exact quantities:
  • The ship to city, state, and zip code
  • The location of the delivery; residential or commercial
  • Preferred shipping method; Ground, 3 Day Select, 2 Day Air, or Next Day Air