How do I return products or make a shipping claim HASSLE-FREE RETURNS: We try very hard to make sure you’ll be satisfied with your purchase. If for any reason you’re not, here’s all you need to do:
Send it back. Please note that you will pay the return shipping/freight cost if your reason for the return is that you didn’t like your product(s) or ordered too much.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
Only regular-priced items may be refunded. Sale items cannot be refunded.
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at email@example.com to arrange the exchange.
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.
Fill out the form below or call to speak to one of our customer service representatives. 888-688-3786